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The Era of the Agreeable Brand Is Over

Written by
Jeff Sage
Co-CEO & Senior Strategist

The Comedian Paradox: What Brands Can Learn About Risk and Relevance

There's nothing worse than watching your favourite comedian who is suddenly afraid of the audience.They have the skill. They have the timing. But they pull their punches. They are so careful not to offend, so anxious to be pleasant, that the set isn't just safe, it gets boring. They trade edge for safety, and the room goes cold.This is exactly what is happening to brands right now.For a decade, the safest corporate strategy was to be the Golden Retriever. Friendly. Approachable. Harmless. We optimized for likability. We smoothed off our rough edges to ensure we appealed to the widest possible demographic.That posture made sense when the primary risk was appearing cold. But today, the risk isn't that you feel distant. It’s that you feel indistinguishable.